kfb7 Privacy Policy
At kfb7, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold over it — all in plain, clear English for our Bangladesh players.
Introduction
This Privacy Policy ("Policy") describes how kfb7 ("kfb7", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the kfb7 online casino and sports betting platform at https://kfb7.io and all associated applications (collectively, the "Platform").
kfb7 is committed to handling your personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. We do not sell your personal data to third-party marketers. We do not share your data beyond what is strictly necessary for the operation of the Platform, compliance with legal obligations, and the prevention of fraud.
By registering for a kfb7 account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform and contact us at [email protected] to arrange account closure.
This Policy is written in English, which is the authoritative version. It forms an integral part of the kfb7 Terms & Conditions and should be read alongside them.
Plain-English Summary: kfb7 collects personal information to create and verify your account, process your deposits and withdrawals via bKash and Nagad, comply with anti-fraud and anti-money-laundering laws, and send you relevant promotions (if you opt in). You have rights over your data and can contact us at any time to access, correct, or delete it.
Data Controller
For the purposes of this Policy, kfb7 acts as the data controller in respect of all personal data collected from Players through the Platform. As data controller, kfb7 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
All data protection enquiries, subject access requests, and complaints should be directed to our dedicated Data Protection contact at:
- Email: [email protected] (plain text — not a clickable link)
- Subject line: "Data Protection Enquiry" or "Subject Access Request"
- Response time: kfb7 aims to acknowledge all data protection requests within 72 hours and to provide a substantive response within 30 days.
Data We Collect
kfb7 collects the following categories of personal data from Players and Platform visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national ID number, passport number | Required (KYC) |
| Contact Data | Email address, mobile phone number, residential address (including division, district, upazila) | Required |
| Financial Data | bKash / Nagad / Rocket / Upay mobile wallet numbers, transaction reference IDs, deposit and withdrawal amounts in BDT (৳) | Required |
| Account Data | Username, encrypted password hash, account balance, bonus balance, transaction history, bet history, game session history | Required |
| Technical Data | IP address, device type, operating system, browser type and version, time zone (BST, UTC+6), session duration, pages visited | Automatic |
| Verification Data | Copies of government-issued photo ID, utility bills or bank statements for address verification, selfie photos for liveness checks | Required (KYC) |
| Communications Data | Records of live chat transcripts, emails sent to [email protected], WhatsApp messages with our support team | Conditional |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS notifications | Optional |
kfb7 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, or biometric data, except where a liveness-check selfie is required as part of the identity verification process. Such biometric data is used solely for identity verification and is deleted immediately upon completion of the KYC review.
How We Collect Data
kfb7 collects personal data through the following channels:
- Direct Submission: When you register a kfb7 account, complete KYC verification, make a deposit or withdrawal, contact our support team, or fill out any form on the Platform.
- Automated Technologies: When you visit the kfb7 Platform, our servers automatically log technical data including your IP address, device identifiers, browser characteristics, and session activity. This occurs whether or not you are logged in to an account.
- Payment Processors: When you initiate a transaction via bKash, Nagad, Rocket, or Upay, our payment integration layer receives transaction confirmation data including the mobile wallet number and transaction reference. kfb7 does not receive or store your mobile banking PIN at any point.
- Third-Party Identity Verifiers: During the KYC process, kfb7 may use third-party identity verification services to cross-reference the documents you submit. These services return a verification result (pass/fail) and may retain a record of the verification in accordance with their own privacy policies.
- Game Providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may collect technical data about your game sessions independently through their game engines hosted on the Platform.
How We Use Your Data
kfb7 uses your personal data for the following purposes:
- Account Management: To create, maintain, and secure your kfb7 player account, including verifying your identity and age (21+ requirement), and processing kfb7 Login requests.
- Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment methods in Bangladeshi Taka (BDT).
- Legal Compliance: To meet our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) regulations.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, multi-accounting, and other forms of Platform abuse.
- Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour and to administer self-exclusion requests, deposit limits, and cooling-off periods requested by Players.
- Customer Support: To respond to your enquiries, resolve disputes, and process complaints submitted via live chat, email ([email protected]), or WhatsApp.
- Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the design, performance, and content of the kfb7 Platform.
- Marketing (with consent): To send you promotional emails, SMS notifications, and personalised bonus offers related to cricket betting, slots, live casino, and seasonal promotions (e.g., BPL, Eid, Pohela Boishakh) — only where you have provided explicit opt-in consent and have not subsequently withdrawn it.
- Legal Proceedings: To establish, exercise, or defend legal claims in connection with your use of the Platform.
kfb7 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects without a human review stage. Automated systems are used to flag accounts for review, but final decisions on account suspension, withdrawal holds, and self-exclusion are reviewed by a human member of the kfb7 compliance team.
Legal Basis for Processing
kfb7 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual Necessity: Processing required to fulfil our contractual obligations to you under the kfb7 Terms & Conditions — including account creation, payment processing, and game provision.
- Legal Obligation: Processing required to comply with applicable legal requirements, including AML, KYC, and data retention obligations mandated by law.
- Legitimate Interests: Processing carried out in pursuit of kfb7's legitimate business interests, including fraud prevention, Platform security, and service improvement, where these interests are not overridden by your rights and interests.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for direct marketing communications. You may withdraw your consent at any time by contacting [email protected] or updating your account preferences.
International Data Transfers
kfb7 operates as a global platform. As a result, your personal data may be processed by our service providers in countries outside Bangladesh. Where personal data is transferred internationally, kfb7 takes steps to ensure that appropriate safeguards are in place, including:
- Requiring recipient organisations to maintain data protection standards consistent with this Policy.
- Using contractual clauses that bind the receiving party to appropriate data protection obligations.
- Transferring data only to jurisdictions or organisations that provide an adequate level of data protection relative to the nature of the data transferred.
If you would like further information about the safeguards we apply to international data transfers, please contact us at [email protected].
Data Retention
kfb7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years from account closure | Legal / AML obligation |
| Transaction records | 5 years from the date of transaction | Legal / AML obligation |
| KYC verification documents | 5 years from account closure | Legal obligation |
| Game session history | 3 years from account closure | Legitimate interest / dispute resolution |
| Customer support records | 3 years from the date of the interaction | Legitimate interest / legal claims |
| Marketing preference records | Until consent is withdrawn + 1 year | Consent / legal obligation |
| Technical / server logs | 12 months from the date of logging | Legitimate interest / security |
Where data is retained solely to comply with a legal obligation, it will be restricted from active use and stored securely until the end of the applicable retention period, at which point it will be securely deleted or anonymised.
Security Measures
kfb7 employs a layered approach to information security designed to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. Our current security measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the kfb7 Platform is encrypted using industry-standard 256-bit SSL/TLS protocols. The padlock icon in your browser confirms this connection is active.
- Password Hashing: Account passwords are stored as salted cryptographic hashes. kfb7 staff cannot view your plaintext password at any time. If you forget your password, it must be reset — it cannot be retrieved.
- Access Controls: Access to personal data within kfb7 is restricted to staff members who have a legitimate operational need. Access is controlled via role-based permissions and is logged for audit purposes.
- Infrastructure Security: kfb7's servers are hosted in secured data centres with physical access controls, environmental monitoring, and redundant network connectivity.
- Fraud Monitoring: Automated systems monitor all financial transactions and login events in real time to detect patterns consistent with account takeover, payment fraud, and multi-accounting.
- Regular Security Reviews: kfb7 conducts periodic internal security assessments to identify and remediate potential vulnerabilities in our systems and processes.
Despite these measures, no information security system is completely impenetrable. kfb7 cannot guarantee the absolute security of your data. You are responsible for keeping your own login credentials confidential and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.
Your Responsibility: Never share your kfb7 username or password with anyone, including people claiming to be kfb7 staff. kfb7 will never ask for your password via email, live chat, or WhatsApp. If you receive such a request, treat it as fraudulent and report it to us immediately.
Cookies & Tracking Technologies
The kfb7 Platform uses cookies and similar tracking technologies to enable core Platform functionality, remember your preferences, and analyse usage patterns. The following types of cookies may be placed on your device:
- Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during a gaming session. These cookies cannot be disabled without breaking the Platform.
- Functional Cookies: Used to remember your preferences such as language settings and responsible gaming configurations you have set via your account dashboard.
- Analytical Cookies: Used to collect anonymised data about how visitors navigate the Platform, which pages are most visited, and where users encounter errors. This information is used exclusively to improve the Platform experience.
- Game Provider Cookies: Third-party game studios (Pragmatic Play, Evolution Gaming, Spribe, etc.) may set their own cookies within their game frames to manage game state and session continuity. These are governed by the respective studios' own cookie policies.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of the kfb7 Platform, including the ability to maintain a logged-in session. kfb7 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
Your Data Rights
As a kfb7 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":
You have the right to request a copy of all personal data kfb7 holds about you. We will provide this in a structured, readable format within 30 days of your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
You may request deletion of your personal data where it is no longer necessary for its original purpose, subject to our legal retention obligations under AML and KYC regulations.
In certain circumstances, you may request that we restrict the processing of your personal data — for example, while the accuracy of data you have contested is being verified.
Where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will cease that processing immediately.
Minors & Age Policy
The kfb7 Platform is strictly for adults aged 21 years and above. kfb7 does not knowingly collect personal data from individuals under the age of 21. All account registrations require the applicant to confirm they are aged 21 or older, and identity verification documents are required to confirm this age before any real-money gaming activity is permitted.
If kfb7 discovers that personal data has been collected from a person under 21, we will immediately suspend the associated account, reverse any pending transactions to the extent possible, permanently delete the personal data of the minor, and take appropriate steps to prevent recurrence. If you are a parent or guardian and believe that a minor has registered a kfb7 account, please contact us immediately at [email protected].
21+ Only: kfb7 takes its underage gambling prevention obligations seriously. Age verification is a mandatory step before any Player can place a bet or play a game on the Platform. Attempts to circumvent age verification controls are a serious breach of the kfb7 Terms & Conditions and will result in permanent account closure and forfeiture of any funds held.
Marketing Communications
kfb7 may send you promotional communications by email or SMS regarding bonuses, free spins, cricket betting promotions (including BPL, IPL, T20 World Cup offers), live casino events, seasonal promotions for Eid, Pohela Boishakh, and other occasions relevant to our Bangladesh player base — but only where you have provided explicit opt-in consent at the time of registration or through your account settings.
Each marketing communication we send will include a clear and easy method to opt out. You may also withdraw your consent to marketing at any time by:
- Clicking the unsubscribe link included in any kfb7 promotional email.
- Updating your notification preferences in your kfb7 account dashboard under "Communication Settings".
- Contacting our support team at [email protected] with the subject line "Unsubscribe from Marketing".
Opting out of marketing communications will not affect our ability to send you transactional messages that are necessary for the operation of your account, such as deposit confirmations, withdrawal processing notifications, KYC request alerts, and security notifications.
Policy Changes
kfb7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or Platform functionality. The date at the top of this Policy reflects when it was most recently updated.
Where changes are material — meaning they significantly affect your rights or the way we use your data — kfb7 will provide you with at least 14 days' advance notice via email to the address registered to your account, or via a prominent notice displayed upon your next login to the Platform. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the changes.
We recommend that you review this Privacy Policy periodically to stay informed about how kfb7 protects your information. Archived versions of this Policy are available upon written request to [email protected].
Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how kfb7 has handled your personal data, please contact us using the details below:
- Email: [email protected]
- WhatsApp: +880 1700 000000
- Live Chat: Available 24/7 via the kfb7 Platform
- Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
kfb7 is committed to resolving all privacy-related complaints promptly and fairly. We will acknowledge your complaint within 72 hours and aim to provide a full written response within 30 days. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
For the fastest response, email [email protected] with the subject line "Privacy Policy — Data Rights Request" and include your registered username and a brief description of your request. Our data protection team reviews these requests during all support hours.
How kfb7 Protects Your Privacy
Beyond the legal text, here is what our privacy commitments mean in practical terms for every kfb7 player in Bangladesh.
Every byte of data transmitted between your device and kfb7 is protected by 256-bit SSL/TLS encryption — the same standard used by major banks. Your bKash wallet number, account details, and game history are never sent over an unencrypted connection.
kfb7 has never sold, rented, or traded player data to third-party advertisers or data brokers. Your personal information is used exclusively to operate your account, process payments, and keep the Platform safe — nothing else.
Identity documents submitted during KYC are used solely for age verification, identity confirmation, and AML compliance. Verification documents are stored with restricted access and deleted at the end of the mandatory retention period — not repurposed for other uses.
kfb7 never sends promotional emails or SMS messages without your explicit prior consent. You can opt out at any time with a single click or by contacting support. Opting out has no effect on your account or your ability to withdraw funds.
kfb7 does not hold your data indefinitely. Each category of data has a defined maximum retention period based on its purpose and applicable legal requirements. When the period expires, data is securely deleted or irreversibly anonymised.
Our English-speaking support team is available 24/7 to handle data rights requests, privacy concerns, and unsubscribe requests. All formal data rights requests receive a substantive written response within 30 days, in line with our commitments in Section 16 of this Policy.
Questions About Your Privacy at kfb7?
Our support team is available around the clock to help with any data rights request, privacy concern, or account query. You can also explore our full Terms & Conditions, visit our FAQ, or manage your responsible gaming settings.